Customer Care

Designed with love in New York, made sexy in Brazil. Inspired by our (mis)adventures. Made for you to mix 'n' match. 

ORDER PROCESSING 

Orders are processed and shipped during regular business days of Monday through Friday.  Orders placed on the weekends or holidays will be processed and shipped the next business day. 

 

ORDERS PLACED BY PHONE

If online purchasing isn't for you, we are happy to take your order by phone. Please call customer service at 646.847.9622 Monday through Friday between 9am and 6pm EST. 

 

PAYMENT METHODS

We accept the following forms of payment: Visa, MasterCard, American Express, Discover.

 

SALES TAX

Applicable sales tax will be charged on orders shipped to: AL, AZ, CA, CO, CT, FL, GA, IL, MA, MD, MI, MN, MO, NC, NJ, NV, NY, OH, PA, PR, SC, TN, TX, VA and WA.

 

RETURNS + EXCHANGES

We can accommodate returns and exchanges of merchandise.  To receive a full refund or to make an exchange please return the merchandise within fourteen (14) business days of purchase.

In the event that you receive defective or damaged merchandise please contact us immediately and we will gladly replace the item or issue a full credit at our expense.

In order to receive credit for your return, please be sure all merchandise has original tags, and the sanitary liners are attached to the garment(s).  Please allow 14business days for returns, and 7-10 business days for exchanges to be processed upon receipt.  

 

CARE INSTRUCTIONS

Sans Sucre suits are constructed of the finest imported fabrics and trims from Brazil and are extremely delicate in nature. While all of our suits can be worn in pool or ocean water, they should be rinsed in cool water immediately following use. All swimwear should be hand washed in cold water with very mild soap (such as specialty lingerie detergent). Do not use Woolite, as it can damage the fabric. Lie flat to dry.

Sans Sucre bikinis are meant to bring out the sexy goddess in you.  All embellishments can be worn in salt and chlorinated water.
 

LOOKBOOK

Sans Sucre Swimwear Lookbook